Journal for small businesses

Practical tips for your website.

Short, honest guides on websites, Google and winning customers — for people who have something else to be doing.

An open sign hanging on a glass shop doorJuly 15, 20265 min read

Hours and contact details that win customers

Your opening hours live in two places, and customers mostly read the one you never check. Here's how to get both of them telling the truth.

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A young woman using her phone at an outdoor café tableJuly 15, 20265 min read

Your website on a phone: what really matters

Most of your customers meet your business on a small screen, so here is the phone test you can run on your own site tonight.

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Hands going through paperwork on a deskJuly 15, 20265 min read

Imprint and privacy basics, in plain English

Grab an hour and a phone, and find out how much of your imprint and privacy page is quietly describing somebody else's business instead of yours.

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A florist arranging a bouquet in her shopJuly 15, 20265 min read

The SEO basics that actually matter

Forget keyword density and agency reports: four things decide whether local customers find you, and you can do all of them yourself tonight.

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A café window in Eschwege, Germany, with a chalkboard menuJuly 15, 20265 min read

Choosing the right domain for your business

If you have to spell your domain over the phone it's the wrong one — here's the test that catches that, and what to do when your name is taken.

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View through a bakery window of two staff members at workJuly 15, 20266 min read

Getting Found on Google in Your Own Town

When someone nearby searches for what you sell, you want to be the name they see. Here's how to show up in local Google results without paying for ads.

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